We are very honored by the feedback and the writeup, and since it’s always nicer to hear positive things about a company from someone outside the offices, I figured it couldn’t hurt to share some of our favorite bits.
On our APIs:
Twistage’s tagline is “Video Workflow: Solved” and it’s absolutely accurate. All of the tools they offer via their console can be addressed programatically via APIs, which are well documented and always include code samples. You can really build as tight an integration as you could possibly want.
On the ease of integration and reliable service:
CatchTheFire.TV is really in a sweet spot now. Twistage’s service is rock solid reliable, and their product is everything we need and more. The integration we’ve built is very nice, and came together in roughly 4 months with only a single developer working not quite full time. In terms of features and bugs, Twistage rolls out a new release every 2 weeks. Initially this had me a little nervous that they would introduce a lot of reversions, but that’s not been the case at all. What we end up with is access to new features and functionality ALL the time, and when we find bugs they’re typically fixed with the next release.
On our support:
And their support is fanatical. A lot of people claim to have fanatical support, but Twistage takes the cake, for me. They take ownership of things, they go the extra mile, and they’re highly communicative the whole time.
This feedback is always excellent to hear, but more importantly it is amazing to hear these things in regards to our support and reliability, elements of a company that we view as crucial and necessary for any quality business relationship. And as a self-labeled “API Company” it’s terrific to hear that our APIs have continued to ease the headache of video workflow for our clients. Support, reliability and flexibility. It’s hard to do better than that.
And as a personal note, I want to point out my favorite quote from the blog post:
Having read over this… it sounds like a pitch written by Twistage’s own marketing department… lol. The reality is that they’re fantastic.
Well as a member of the Twistage marketing department let me assure you that this post did not come from me… I’m not that good a writer .
Read the full blog post here.